Your ally
in the moments
that matter.

A human, discreet and committed presence, supporting you day to day through the important moments of your life.

Florian Lallier
Trusted Support Person · Châteauroux · who I am →
Book an Appointment
Châteauroux
Centre-Val de Loire region
< 48h
response time
100%
guaranteed confidentiality
Florian Lallier, trusted companion in Châteauroux

trust · presence · support

Discovery
Free first call
No commitment
Confidentiality
Total & guaranteed
Ethical charter
Commitments
Personal Code of Ethics
Absolute confidentiality, no data shared
My Role

A legal framework,
a human presence.

The trusted companion is a status recognized under French law. This person accompanies, informs and supports anyone in moments when vulnerability makes decisions difficult to face alone.

I am not a doctor, lawyer, or therapist. I am a neutral perspective, a voice that carries yours, a presence that does not judge.

Article L1111-6 of the French Public Health Code
Law of February 2, 2016 (Claeys-Leonetti Act)

Smiling, warm elderly man
01

Accompanying you to appointments

I am present during medical consultations, hospitalisations and administrative interviews to rephrase, take notes and ensure your voice is heard.

02

Watching over a loved one when you're far away

You live at a distance and can't be there day to day? I step in on the ground with your loved one: I make sure everything is going well and I keep you informed.

03

Maintaining absolute confidentiality

Everything shared within our relationship remains strictly confidential. I am bound by a rigorous code of professional ethics.

04

Helping you decide, never deciding for you

I help you clarify your priorities, ask the right questions, and understand your options, without ever substituting my judgment for yours.

The most common confusion

Trusted Companion
≠ Emergency Contact

Many people mix them up. Hospitals ask for both at admission. Yet these are two radically different statuses, with rights and roles that have nothing in common.

Legal status · Art. L1111-6 Public Health Code
Trusted Companion
✓
Status created by law, Claeys-Leonetti Act of 2 February 2016, enshrined in the French Public Health Code
✓
Can accompany you at any medical consultation and hospitalisation, this is a legal right
✓
Designated by a signed written document, revocable at any time
✓
Remains your trusted companion for the whole course of your care, including across multiple hospitalisations, unless you decide otherwise
Can be a loved one, a friend, or an independent professional like Florian.
Simple administrative contact
Emergency Contact
—
No legal status, simply a contact to reach in case of emergency or hospitalisation
—
No right of accompaniment at medical consultations, they can be kept away
—
Recorded on a simple administrative form at admission to a healthcare facility
—
Must be provided again at every admission, with no formal continuity
Often confused at hospital admission. Always check which status you are filling in.
Download the official trusted companion designation form (PDF)
Sectors

Wherever
you need me.

Whether in hospital, a care home, at home, or in an emergency, I intervene in all contexts of medical and personal vulnerability.

Hospital & clinic

Accompaniment during hospitalisations, specialist consultations, diagnostic announcements. I can attend any medical appointment by your side.

Legally recognised right

Care home (EHPAD)

Presence and oversight in care facilities for the elderly, welfare monitoring, participation in residents' council, interface with caregivers.

Elderly care

At home

For people wishing to remain at home, regular visits, coordination with home caregivers, support during nursing or home hospitalisation visits.

Home care

Emergencies & unplanned hospitalisations

Available to intervene quickly during an unplanned hospitalisation, so that a trusted person is present from the very first hours.

Rapid response What to do in an emergency: the guide →

Administrative & social procedures

APA, PCH, MDPH file, insurance claims, support through complex procedures to help you assert your rights without getting lost in the paperwork.

Social rights

Digital assistance

Help with online procedures: Ameli, impôts.gouv, Mon Espace Santé, CAF, for people who are not comfortable with digital tools.

Digital inclusion

Remote support

Phone or video follow-up for people outside the region, appointment preparation, post-consultation debrief, support between appointments.

Remote Elderly parent far away: the guide → See the Remote Watch plan · 99 €/month →
How It Works

A four-step
journey together.

01

Initial conversation

A free 30-minute call to understand your situation, your needs, and to explain how I can help you.

02

Official designation

If you wish to formally appoint me as your trusted companion, we complete the legal document together.

03

Active support

I attend appointments, meetings and procedures with you. I take notes and ask the right questions.

04

Ongoing follow-up

Available by phone between appointments, I remain your point of contact for any question or urgent situation.

A question? An urgent situation?

The first call is free and no-commitment.

Schedule a call +33 6 06 43 83 53
Pricing

Transparent
fees.

The first call is always free. For ongoing support, fees are agreed clearly during our first meeting, based on the nature and duration of the accompaniment.

Most requested
90 €
per appointment · all inclusive
One-off accompaniment
For one or more specific appointments, medical consultation, family meeting, institutional interview.
  • Preparation in advance (30 min)
  • Present at the appointment
  • Written summary provided
  • Phone follow-up after the appointment
Travel costs added outside Châteauroux, calculated based on distance.
Book an appointment
Remote Watch
99 €
per month · remote
Remote peace of mind
For loved ones living far away who want the peace of mind of a regular point of contact with an elderly or vulnerable relative.
  • One monthly point of contact with your relative
  • Written summary sent to the family
  • Immediate alert if a concerning sign appears
  • Cancellable at any time
No travel. You can switch to an on-site accompaniment at any time (Ongoing or One-off plan).
Book an appointment
Ongoing
250 €
per month · 3 appointments included
Ongoing accompaniment
For situations that unfold over time, long-term medical follow-up, extended vulnerability, complex cases.
  • 3 accompaniments per month
  • Dedicated phone availability
  • Monthly priority review
  • Cancellable at any time
Beyond the 3 included appointments: 75 € per additional visit. Travel costs added outside Châteauroux.
Book an appointment
Urgent
120 €
per intervention
Urgent intervention
For unforeseen needs requiring a rapid presence, including weekends and public holidays.
  • Available within 24h
  • Weekend & public holiday intervention
  • On-site or remote presence
  • Written summary provided
Travel costs added outside Châteauroux, calculated based on distance.
Book an appointment

Fees may be partially covered through certain support schemes (APA, PCH) or supplemental health insurance. Feel free to raise this during the free first call.

VAT not applicable, art. 293 B of the French Tax Code.

Frequently asked questions

What you
often wonder.

If you don't find the answer to your question here, don't hesitate to contact me directly, I'm always available to talk it through.

This is the most common confusion. Hospitals ask for both at admission and the forms look similar. The emergency contact is simply a contact to call in case of emergency or hospitalisation, with no legal status. They cannot enter your room without your consent, cannot attend consultations, and their opinion carries no weight in medical decisions. The trusted companion, on the other hand, has a legally recognised status (Claeys-Leonetti Act 2016): they can accompany you at all consultations and help you assert your rights. See the full comparison table →
The trusted companion has no legal power of decision: they accompany and inform, but you remain fully in charge. A guardian or curator, appointed by a judge, can act on your behalf. These are two very different roles. The trusted companion preserves your autonomy, it does not replace it.
All you need is a dated, signed document signed by both you and the designated person. This document can be given to your doctor, the hospital, or kept at home. I help you prepare this document during our second meeting. You can also download the official template from the Resources section of this site.
Yes, at any time and without having to justify yourself. A simple written declaration is all it takes. This is a fundamental principle of this status: it serves your autonomy, not the other way around.
Yes, this is precisely one of my core roles. The law expressly recognises the right to be accompanied by your trusted companion at any medical consultation or hospitalisation. I rephrase, I note key information, and I make sure your questions are asked and heard.
No, and this is often a deliberate choice. Many people prefer a neutral, outside presence to avoid burdening their loved ones, to prevent family conflicts of interest, or to benefit from an objective perspective. Trusted companion and family complement each other. Some people designate me precisely to protect their loved ones from an emotionally overwhelming burden.
My area of activity covers Châteauroux and the Centre-Val de Loire region for physical presence. Preparation, follow-up and support between appointments can also be done remotely, by phone or video, wherever you are.
It is actually recommended. Many people wait for a crisis, which is precisely the moment when they have the least energy to deal with it. Setting this up in advance ensures everything is in place when you truly need it. It is an act of peace of mind for you and for your loved ones.
Some supplemental health insurers and support schemes (APA, Personal Autonomy Allowance, PCH, Disability Compensation Benefit) may contribute to the cost. This depends on your situation and your policy. I can help you navigate this if needed, it is precisely the kind of administrative procedure I help unravel.

Ready to take the first step?

Designating a trusted companion in advance is an act of peace of mind for you and your loved ones.

Get started now Download the form
About

A calling,
not just a career.

I chose to dedicate myself entirely to the role of trusted companion, because I'm convinced that human presence is often what is most missing in decisive moments.

I am neither a doctor nor a lawyer. I am someone who truly listens, who takes time to understand, who supports, and who remains at your side every step of the way.

Patient rights Medical ethics Digital inclusion Social vulnerability
Florian Lallier
Florian Lallier
Certified trusted companion · Châteauroux
Smiling couple, warmth and trust regained
Digital assistance
Help with online procedures: Ameli, taxes, CAF, Mon Espace Santé, for people who are not comfortable with digital tools.
Administrative procedures
Support in understanding complex forms, rights and procedures.
Situations of vulnerability
Elderly, isolated or disabled people: a regular and caring presence.
Resources

Tools & practical
information.

Official designation document

Download the designation template compliant with Article L1111-6 of the French Public Health Code. Fill in, sign, and hand to your doctor or healthcare facility.

Download the template (PDF)

Visit tracking sheet

Field document to print and fill out for each visit. Tracks appointments, medication, administrative tasks, observations and personalized notes for each person supported.

Open & print the sheet

Code of ethics

The principles and commitments that guide my practice as a trusted companion: discretion, independence, respect for your wishes and your dignity.

Read the charter

Terms of service

The full framework of our working relationship: rates and formulas, booking, cancellation, confidentiality and the limits of the mission.

Read the terms

Legal framework summary

A one-page summary to consult or hand over during the first conversation: the trusted companion's legal status, the distinction from the emergency contact, and the most frequent practical questions.

Download the summary (PDF)

How to designate a trusted companion?

The step-by-step guide: who can be designated, how to draft the document, where to submit it, and how to change your mind if needed.

Read the guide

How much does a trusted companion cost?

Free legal status or paid professional support: the difference, typical rates, and what makes the price vary.

Read the guide
See all guides
Tours Orléans Blois Bourges Le Blanc Lignières Limoges Châteauroux

Service area

Physical presence in Châteauroux and the Centre-Val de Loire region. Remote accompaniment available outside this area.

Châteauroux Centre-Val de Loire Tours Orléans Blois Bourges Le Blanc Lignières Limoges
Travel costs calculated on a case-by-case basis outside the main area

Advance directives

A document complementary to the trusted companion: advance directives allow you to state in writing your wishes regarding care in case of unconsciousness or inability to speak. The Claeys-Leonetti Act has made them binding for doctors since 2016.

Important: Trusted companion and advance directives are two separate documents that complement each other. One designates who speaks for you, the other says what you want.

Official information · service-public.fr

Emergency hospitalization of an elderly relative: what to do?

The right reflexes, the documents to gather, who to notify, and your rights to accompany them at the hospital.

Read the guide

Elderly parent living far away: how to help from a distance?

Warning signs to watch for, practical solutions, and how to feel reassured without being able to be there day to day.

Read the guide
Contact

Let's talk about
your situation.

The first conversation is free and without commitment. Thirty minutes is all it takes to know if I can help you.

Email
lallierflorian@gmail.com
Phone
+33 6 06 43 83 53
Area
Châteauroux & Centre-Val de Loire
Availability
Mon – Fri · 8:00 AM – 6:00 PM

All information shared remains strictly confidential and is never passed on to third parties.

Message received

I will get back to you within 24 hours.
For urgent matters, call directly: +33 6 06 43 83 53.

Call Florian +33 6 06 43 83 53