Your ally
in the moments
that matter.

A human, discreet and committed presence, supporting you day to day through the important moments of your life.

Florian Lallier
Trusted Support Person · Châteauroux · who I am →
Families far away Your parent lives far away? I'm your local link
Free
first call
Confidential
it stays between us
Written report
after every visit
Smiling elderly woman, accompanied by Florian Lallier, trusted companion in Châteauroux

trust · presence · support

Commitments
Personal Code of Ethics
Absolute confidentiality, no data shared

A legal framework,
a human presence.

The trusted companion is a status recognized under French law. This person accompanies, informs and supports anyone in moments when vulnerability makes decisions difficult to face alone.

I am not a doctor, lawyer, or therapist. I am a neutral perspective, a voice that carries yours, a presence that does not judge.

Article L1111-6 of the French Public Health Code
Law of February 2, 2016 (Claeys-Leonetti Act)

Smiling, warm elderly man
01

Accompanying you to appointments

I am present during medical consultations, hospitalisations and administrative interviews to rephrase, take notes and ensure your voice is heard.

02

Watching over a loved one when you're far away

You live at a distance and can't be there day to day? I step in on the ground with your loved one: I make sure everything is going well and I keep you informed.

03

Maintaining absolute confidentiality

Everything shared within our relationship remains strictly confidential. I am bound by a rigorous code of professional ethics.

04

Helping you decide, never deciding for you

I help you clarify your priorities, ask the right questions, and understand your options, without ever substituting my judgment for yours.

Tell me what's happening,
I'll tell you what I do.

In hospital, in a care home, at home, in an emergency or facing paperwork: pick the situation that sounds like yours.

Pick a situation:

In-person support in Châteauroux and the Centre-Val de Loire region. Remote support anywhere in France.

FlorianTrusted companion · available
A family · Hospital & clinicDad is in hospital, the doctor wants a meeting… and we live 400 km away.
I'll take care of it. In practice:
I attend medical meetings by his side, including when difficult news is shared.
I ask the right questions and take notes.
You then receive a clear, faithful report.

A four-step
journey together.

01

Initial conversation

A free 30-minute call to understand your situation, your needs, and to explain how I can help you.

02

Official designation

If you wish to formally appoint me as your trusted companion, we complete the legal document together.

03

Active support

I attend appointments, meetings and procedures with you. I take notes and ask the right questions.

04

Ongoing follow-up

Available by phone between appointments, I remain your point of contact for any question or urgent situation.

After every visit,
you know.

You live far away and wonder how your loved one is really doing? After each of my visits, you receive a clear report: how they are, what we did together, and what needs your attention.

  • Sent after every visit, by text or email
  • The facts, without alarm or understatement
  • Shared with your loved one's consent
Smiling elderly man welcoming a visitor at home
Visit report Trusted companion · Châteauroux
Email · Tue 14 Oct

Hello Claire, I visited your father this afternoon and spent a little over an hour with him.

  • Mood and health: he was in good spirits and moving around well. He's sleeping better since his treatment was changed.
  • Medication: his prescription needs renewing before the 22nd, I've made a note of it for him.
  • Mail: we went through a letter from the health insurer together, nothing urgent.
  • Appointments: he wanted to see a dentist, we booked an appointment together for 6 November.
  • !To keep an eye on: he has been going out less since autumn began and told me he feels a little bored. I'm keeping an eye on it.
Next visit: Tuesday 28 October

Prepare the essentials, while all is well.

Health, contacts, trusted person, paperwork, wishes: the Life Binder gathers everything your family will need to find the day something happens. It can be filled in alone, or with me during a session. The binder is in French, designed for a person living in France.

A calling,
not just a career.

I chose to dedicate myself entirely to the role of trusted companion, because I'm convinced that human presence is often what is most missing in decisive moments.

I am neither a doctor nor a lawyer. I am someone who truly listens, who takes time to understand, who supports, and who remains at your side every step of the way.

Patient rights Medical ethics Digital inclusion Social vulnerability
Florian Lallier, trusted companion in Châteauroux
Florian Lallier
Certified trusted companion · Châteauroux

A question? An urgent situation?

The first call is free and no-commitment.

Transparent
fees.

The first call is always free. Tell me where you stand and I'll point you to the right plan.

What is your situation?

Recommended planMost requested

One-off accompaniment

90 €per appointment

You only pay for the appointment you need, with no commitment.

  • Preparation in advance (30 min)
  • Present at the appointment
  • Written summary provided
  • Phone follow-up after the appointment

Travel costs added outside Châteauroux, calculated based on distance.

Book an appointment
Recommended plan

Ongoing accompaniment

250 €per month · 3 appointments included

From 3 appointments a month, this is the best-value plan, with someone available between appointments.

  • 3 accompaniments per month
  • Dedicated phone availability
  • Monthly priority review
  • Cancellable at any time

Beyond the 3 included appointments: 75 € per additional visit. Travel costs added outside Châteauroux.

Book an appointment
Recommended plan

Remote peace of mind

99 €per month · remote

Two contacts a month and a written summary: you know how they are, wherever you live.

  • 2 monthly points of contact: an in-depth call plus a short check-in
  • Written summary sent to the family
  • Immediate alert if a concerning sign appears
  • Ad-hoc coordination with family, doctor or care home if needed
  • Cancellable at any time

No travel. You can switch to an on-site accompaniment at any time (Ongoing or One-off plan).

Book an appointment
Recommended plan

Urgent intervention

120 €per intervention

A trusted presence within 24 hours, even at weekends and on public holidays.

  • Available within 24h
  • Weekend & public holiday intervention
  • On-site or remote presence
  • Written summary provided

Travel costs added outside Châteauroux, calculated based on distance.

Book an appointment
Recommended plan

Tailored support

On quotedepending on your situation

We talk it through during the free first call, and I suggest a fee suited to your situation.

  • Intensive needs: several appointments a week, a long hospital stay
  • Support outside my usual area
  • A situation involving several relatives at once
  • A one-off but demanding task, such as organising a move into a care home

Free, no-obligation quote, drawn up after our first conversation.

Request a quote
All plans:

What you
often wonder.

If you don't find the answer to your question here, don't hesitate to contact me directly, I'm always available to talk it through.

This is the most common confusion. Hospitals ask for both at admission and the forms look similar. The emergency contact is simply a contact to call in case of emergency or hospitalisation, with no legal status. They cannot enter your room without your consent, cannot attend consultations, and their opinion carries no weight in medical decisions. The trusted companion, on the other hand, has a legally recognised status (Claeys-Leonetti Act 2016): they can accompany you at all consultations and help you assert your rights. See the full comparison table →
The trusted companion has no legal power of decision: they accompany and inform, but you remain fully in charge. A guardian or curator, appointed by a judge, can act on your behalf. These are two very different roles. The trusted companion preserves your autonomy, it does not replace it.
All you need is a dated, signed document signed by both you and the designated person. This document can be given to your doctor, the hospital, or kept at home. I help you prepare this document during our second meeting. You can also download the official template from the Resources section of this site.
Yes, at any time and without having to justify yourself. A simple written declaration is all it takes. This is a fundamental principle of this status: it serves your autonomy, not the other way around.
Yes, this is precisely one of my core roles — once on site. Transport is not part of my mission, which focuses on human and administrative support during the appointment itself: I meet you directly at the hospital, the practice or your home, and for the journey, a relative, a medical transport service or an ambulance can be arranged depending on your situation. Once there, the law expressly recognises the right to be accompanied by your trusted companion at any medical consultation or hospitalisation: I rephrase, I note key information, and I make sure your questions are asked and heard.
No, and this is often a deliberate choice. Many people prefer a neutral, outside presence to avoid burdening their loved ones, to prevent family conflicts of interest, or to benefit from an objective perspective. Trusted companion and family complement each other. Some people designate me precisely to protect their loved ones from an emotionally overwhelming burden.
My area of activity covers Châteauroux and the Centre-Val de Loire region for physical presence. Preparation, follow-up and support between appointments can also be done remotely, by phone or video, wherever you are.
It is actually recommended. Many people wait for a crisis, which is precisely the moment when they have the least energy to deal with it. Setting this up in advance ensures everything is in place when you truly need it. It is an act of peace of mind for you and for your loved ones.

Ready to take the first step?

Designating a trusted companion in advance is an act of peace of mind for you and your loved ones.

Let's talk about your situation.

The first conversation is free and without commitment. Thirty minutes is all it takes to know if I can help you.

FlorianReply within 48h · first call free
1 / 4

Who are you contacting me for?

Pick an answer.

What is it about?

The situation closest to yours.

When do you need help?

So I can plan ahead.

For an emergency, call me directly: +33 6 06 43 83 53. You can also carry on.

How should I reply?

Sent.

Thank you. I'll reply within 48 hours.
For urgent matters, call directly: +33 6 06 43 83 53.

Tip: press 1, 2, 3… to answer
The easiest way

I'd rather get a call back

Leave your number and I'll call you when it suits you.

Got it, I'll call you back soon.

At the time you chose, within 48 working hours.

Email
lallierflorian@gmail.com
Phone
+33 6 06 43 83 53
Area
Châteauroux & Centre-Val de Loire
Availability
Mon – Fri · 8:00 AM – 6:00 PM
Facebook
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Tools & practical
information.

Life Binder

Health, contacts, trusted person, paperwork, wishes: everything in one place for your family (document in French). Free sample to download.

Discover the binder

Official designation document

Download the designation template compliant with Article L1111-6 of the French Public Health Code. Fill in, sign, and hand to your doctor or healthcare facility.

Open the printable template

Visit tracking sheet

Field document to print and fill out for each visit. Tracks appointments, medication, administrative tasks, observations and personalized notes for each person supported.

Open & print the sheet

Code of ethics

The principles and commitments that guide my practice as a trusted companion: discretion, independence, respect for your wishes and your dignity.

Read the charter

Terms of service

The full framework of our working relationship: rates and formulas, booking, cancellation, confidentiality and the limits of the mission.

Read the terms

Legal framework summary

A one-page summary to consult or hand over during the first conversation: the trusted companion's legal status, the distinction from the emergency contact, and the most frequent practical questions.

Download the summary (PDF)

Advance directives

A document complementary to the trusted companion: advance directives allow you to state in writing your wishes regarding care in case of unconsciousness or inability to speak. The Claeys-Leonetti Act has made them binding for doctors since 2016.

Important: Trusted companion and advance directives are two separate documents that complement each other. One designates who speaks for you, the other says what you want.

Official information · service-public.fr

How to designate a trusted companion?

The step-by-step guide: who can be designated, how to draft the document, where to submit it, and how to change your mind if needed.

Read the guide

How much does a trusted companion cost?

Free legal status or paid professional support: the difference, typical rates, and what makes the price vary.

Read the guide

Emergency hospitalization of an elderly relative: what to do?

The right reflexes, the documents to gather, who to notify, and your rights to accompany them at the hospital.

Read the guide

Elderly parent living far away: how to help from a distance?

Warning signs to watch for, practical solutions, and how to feel reassured without being able to be there day to day.

Read the guide
See all guides
Tours Orléans Blois Bourges Le Blanc Lignières Limoges Châteauroux

Service area

Physical presence in Châteauroux and the Centre-Val de Loire region. Remote accompaniment available outside this area.

Châteauroux Centre-Val de Loire Tours Orléans Blois Bourges Le Blanc Lignières Limoges
Travel costs calculated on a case-by-case basis outside the main area
I meet you directly on site; transport is not included (a relative, medical transport service or ambulance depending on your situation)
Call Florian +33 6 06 43 83 53